Digital Welcome Pack

Hey Neighbour,

Welcome to the City of Canning.

Here is your Welcome Pack, full of information, support and resources to help with:

  • Living Here and Settling In
  • Learning About Canning
  • Finding Places to Learn and Play
  • Accessing Community Services.

Connecting you to a thriving and welcoming community.

Welcome Message

A thriving & welcoming community. Welcome to the City of Canning.

Welcome from the Mayor

As Mayor, I would like to thank you for choosing to make the City of Canning your new home.

You join almost 100,000 other residents who choose to work, live and play in Canning and who enjoy our wonderful recreational amenities which include endless walking and cycling trails through our parks, along our river foreshores, and through the pristine natural environment of the Canning River Regional Park.

For those raising families, Canning offers some of the state’s very best schools, beautiful parks and gardens, a broad selection of playing fields and playgrounds, an enviable choice of libraries and recreation centres, and a strong and vibrant local economy which provides many career options in the retail and commercial sectors.

I am proud to say that my own family have been residents of Canning since the late 1950’s and that four generations of my family currently reside right here in the City of Canning. My strong links to the area give me a deep appreciation of this district, and an understanding of the importance of working together to create a community that we can all be proud of.

I am equally proud to have witnessed Canning evolve into a welcoming and thriving community which embraces and celebrates cultures and faith’s from every corner of the world. Canning is a unique cultural melting pot where we respect and admire our differences, take bold steps to demonstrate our inclusivity, and where we also acknowledge and respect our Australian way of life.

Our diversity is our strength. It opens the door to creativity, innovative thinking and fresh ideas borne from curiosity, and an attitude of openness and authenticity. Tolerance, understanding, kindness, and compassion are the cornerstones upon which our community has been built, and so I know that you will be welcomed into this community with open arms.

This is an exciting time to make Canning your home. Our City is evolving rapidly and is changing in response to the needs of today, and the requirements of tomorrow.

beautiful parks and gardens, a broad selection of playing fields and playgrounds, an enviable choice of libraries and recreation centres, and a strong and vibrant local economy which provides many career options in the retail and commercial sectors.

I am proud to say that my own family have been residents of Canning since the late 1950’s and that four generations of my family currently reside right here in the City of Canning. My strong links to the area give me a deep appreciation of this district, and an understanding of the importance of working together to create a community that we can all be proud of.

I am equally proud to have witnessed Canning evolve into a welcoming and thriving community which embraces and celebrates cultures and faith’s from every corner of the world. Canning is a unique cultural melting pot where we respect and admire our differences, take bold steps to demonstrate our inclusivity, and where we also acknowledge and respect our Australian way of life.

Our diversity is our strength. It opens the door to creativity, innovative thinking and fresh ideas borne from curiosity, and an attitude of openness and authenticity. Tolerance, understanding, kindness, and compassion are the cornerstones upon which our community has been built, and so I know that you will be welcomed into this community with open arms.

This is an exciting time to make Canning your home. Our City is evolving rapidly and is changing in response to the needs of today, and the requirements of tomorrow.

I urge you to step forward, immerse yourself in Canning, and help to create the type of community that you want it to be. Follow us on social media, check out our website, take advantage of the City’s many free events, visit our libraries and recreation centres, join a sporting or community club, or consider volunteering for one of our many environmental groups.

On behalf of the City of Canning and its Council, welcome.

Contact and Connect

Customer service is at the heart of everything we do at the City of Canning.

If you need information or assistance, call us or drop into the City’s Administration and Civic Centre where our Customer Service team can assist you.

  • Administration and Civic Centre
    1317 Albany Highway, Cannington
    Contact us.

  • eNewsletters
    Stay up to date with the latest news and events within Canning
    Subscribe
    to our digital newsletters for important updates and events through the City’s website.

  • Social Media
    For real-time updates, follow the City of Canning on social media

CANNING FACEBOOK

CANNING INSTAGRAM

CANNING YOUTUBE

CANNING TWITTER

CANNING LinkedIn

  • Websites

www.canning.wa.gov.au - a great source of information about all things Canning

www.yoursaycanning.com.au - our latest community consultations

www.connectincanning.com.au - how you can connect with your local community

More Support & Resources

Living Here and Settling In

Waste and recycling

The City of Canning’s waste management services to residents include:

• weekly collection of your green lid bin (for general waste)

• fortnightly collection of your yellow lid bin (for recyclable items)

• two green waste verge collections per year

• two bulk junk verge collections per year

• white goods on demand collection service.

To find out your waste collection dates and for information on how to dispose of waste correctly visit canning.wa.gov.au/waste

An additional recycling bin is available for purchase at a subsidised cost by calling 1300 422 664 or completing an online request form via canning.wa.gov.au/report-it

Disposing household hazardous waste

The City’s Waste Transfer Station provides a one-stop-shop for all your waste. The Transfer Station offers residents an environmentally safe way to dispose of household hazardous waste (including paint, batteries and chemicals for free).

The Waste Transfer Station is located at Lot 502 Ranford Road, Canning Vale.

How I can report a problem?

To report damaged or stolen bins or if your bin has missed a collection, please tell us via canning.wa.gov.au/report-it.

Rates and payments

The rates you pay help the City provide facilities and services to you and your local community.

Rates notices are issued annually. If you are a concession card holder, contact us as you may be eligible to receive a rebate on your rates. If you are experiencing financial hardship and are having difficulty paying your rates, we encourage you to contact us so that we can help you make alternative arrangements for payment. For more information about rates visit canning.wa.gov.au/yourrates

Building, planning and development

The City provides a range of support services and information about planning and development, building, and construction within Canning.

Visit canning.wa.gov.au/building to find out more.

City events and festivals

The City’s calendar is packed with a wide range of free, family-friendly events throughout the year. To stay informed of all the great events the City holds for residents and visitors visit canning.wa.gov.au/canningevents

Street tree planting

We want to increase the number of trees in our community to create a greener and cooler Canning. If you don’t have a street tree planted on the verge adjacent to your property we’ll provide one for free contact us on 1300 422 664 or log a request via canning.wa.gov.au/report-it

Safety in your Community

Emergency and Criminal Matters

The Ranger and Community Safety Services team work closely with WA Police, however they do not act as a replacement. For all criminal matters, the police should be called on 131 444, In the case of an emergency call 000.

Ranger and Community Safety Services

1300 422 664

The City of Canning's Ranger and Community Safety Services team provides an around-the-clock service which aims to discourage anti-social behaviour.
Rangers operate seven days-a-week and can provide assistance with:
• animal control
• parking
• fire hazard reduction
• litter and illegal dumping
• off-road vehicles.

Community Safety Officers are on duty 24 hours-a-day, seven days-a-week. Services provided by this team include:
• community patrols
• hotspot patrols
• holiday watch
• safety and security advice.

Safe Communities

The Safe Communities team deliver a variety of safety and crime prevention initiatives in the local community, including:
• the Community Safety and Crime Prevention Action Plan
• Canning's Neighbourhood Watch Program
• Ranger Buddy Program
• emergency management
• closed circuit television.

What if I'm on holiday?

The City of Canning offers a holiday watch patrol at no extra cost. Residents who register will have their property patrolled regularly while they are away. To register for this service call 1300 422 664.

Fire and emergency preparedness

The City is committed to ensuring appropriate plans are in place to prepare for emergency events.
Fire restrictions apply across the City on a seasonal basis and are designed to keep our community safe.
To assist residents in preparing for emergencies, the City has produced an Emergency Preparedness brochure which is available in the following languages:
• English
• Mandarin
• Cantonese
• Arabic
• Italian
• Indonesian.
For the most current information, call 1300 422 664 or visit canning.wa.gov.au/fireprevention


Lost/found cats and dogs

If you have lost or found a pet, please contact Ranger and Community Safety Services on 1300 422 664

Impounded animals

To view animals that are currently impounded by the City of Canning, please visit canning.wa.gov.au/impoundedanimals

Found dogs are impounded at:
City of Canning Animal Management Facility 289 Bannister Road, Canning Vale.
Phone: 1300 422 664
Monday to Friday: 4.30pm-5.30pm
Weekends and public holidays: 4pm-5pm
Closed Good Friday and Christmas Day.

Found cats are impounded at:
City of South Perth Cat Management Facility
199 Thelma Street, Como,
Phone 9474 0777
Monday to Friday: 12pm-3pm
Saturday and Sunday: 12pm-1pm
Closed Good Friday, Christmas Day and Boxing Day.

About Canning

Located around the beautiful Djarlgarro Beelier (Canning River) the City of Canning has a diverse and rich history.

The river is of vital importance to the Whadjuk people of the Noongar nation, who are the traditional owners and custodians of the area in which Canning is situated - kura yeye boorda (in the past, today and in the future). At the time of colonisation, two Whadjuk clans - the Beeloo and the Beeliar – were (and still are) responsible for the ongoing custodianship of the areas along the Djarlgarro Beeliar.

The English name for the river (Canning) was given in 1827 by Captain James Stirling, during his expedition aboard HMS Success, naming it after George Canning, Prime Minister of Great Britain, at the time.

The Western Australian Sikh community also hold spiritual ties to the Djarlgarro Beelier with their heritage listed cremation site at Ardenia Park along the most southern banks of the river.

Local government in Canning officially started in 1871 with the establishment of a Roads Board. In 1961 the Canning District became the Shire of Canning. 10 years later, it became a Town and by 1979 it expanded further to become today’s City of Canning.

As we look towards the future, the City seeks to preserve the heritage of the area by acknowledging what had happened over the years to make Canning the vibrant and inclusive City it is today.

Learn more about the history and heritage of Canning by visiting canning.wa.gov.au/heritage

Wards and Councillors

Members of the Canning Council represent the Canning community and guide decision making for the City. There are five wards, each containing two Councillors per ward with a Mayor elected separately. Local government elections are held every two years

The wards are:


To find out more about your local elected members visit https://www.canning.wa.gov.au/about-us/council-business/your-councillors

Places to Learn and Play

Libraries

We have four libraries located in Bentley, Cannington, Riverton and Willetton with physical and digital resources for all ages.

Bentley Hub

Hedley Place (corner Manning Road), Bentley.

Phone: 9231 0695.

Cannington Library

233 Sevenoaks Street (corner Wharf Street), Cannington.

Phone: 6350 7350.

Riverton Library

67 Riley Road (corner High Road), Riverton.

Phone: 9231 0944.

Willetton Library

37 Burrendah Boulevard, Willetton.

Phone: 9229 9540.

To contact or learn more about our libraries:

• email libraryservices@canning.wa.gov.au

• visit canning.wa.gov.au/libraries

• log onto social media at facebook.com/canninglibraries

• subscribe to the monthly eNewsletter via canning.wa.gov.au/libraries

Canning River Eco Education Centre (CREEC)

CREEC runs environmental excursions for primary and secondary students and provides resources for classes, workshops and community development for local volunteer groups and corporate organisations.

Address: Corner of Kent Street and Queens Park Road, Wilson.

Opening hours: Monday-Saturday, 8.30am-4.30pm.

Phone: 9461 7160.

Email: creec@canning.wa.gov.au

Find out more canning.wa.gov.au/CREEC

Leisureplexes

The City of Canning has two leisure and wellness centres that provide swimming, fitness, gym and sports facilities. Each Leisureplex also offers crèche facilities, a café and function room hire for events..

Cannington Leisureplex

Address: 233 Sevenoaks Street (corner Wharf Street), Cannington.

Phone: 6350 7300.

Riverton Leisureplex

Address: 67 Riley Road (corner High Road), Riverton.

Phone: 9231 0900.

To learn more about the Cannington and Riverton Leisureplexes:

• email leisureplex@canning.wa.gov.au

• visit canning.wa.gov.au/leisureplex

• log onto social media at facebook.com/getactivecanning

• subscribe to the Leisure in Focus eNewsletter via canning.wa.gov.au/leisureplex

  • Download the Get Active Canning app

Whaleback Golf Course

Whaleback Golf Course is a picturesque 18-hole public golf course in Parkwood which offers a two-storey day/night driving range, a kiosk and pro shop and motorised carts for hire. Find out more at canning.wa.gov.au/whaleback

Parklands

Canning is home to an array of beautiful parkland. There are over 200 parks throughout the City of Canning, with over half the City’s parks equipped with playgrounds. For more information, visit canning.wa.gov.au/parks

Some of our parks have dedicated dog exercise areas – a map of dog parks is available at https://www.canning.wa.gov.au/places-and-events/places-to-play/parks-and-reserves/parks/dog-exercise-areas.

Conservation areas

There is around 450 hectares of public parklands and conservation reserves across the City of Canning, including the Canning River Regional Park. There are also important bushland and wetlands within the City, providing a natural habitat for flora and fauna. For more information on the City’s parks and reserves, visit canning.wa.gov.au/environment

Places and spaces for hire

The City offers a variety of facilities to hire, including:

• community centres and halls

• play centre

• sports pavilions

• Leisureplex facilities (function room hire only)

• Woodloes Museum.

For more information on places for hire in Canning visit our website.

Sports and recreation clubs

leisureplex

  • Download the Get Active Canning app

Whaleback Golf Course

Whaleback Golf Course is a picturesque 18-hole public golf course in Parkwood which offers a two-storey day/night driving range, a kiosk and pro shop and motorised carts for hire. Find out more at canning.wa.gov.au/whaleback

Parklands

Canning is home to an array of beautiful parkland. There are over 200 parks throughout the City of Canning, with over half the City’s parks equipped with playgrounds. For more information, visit canning.wa.gov.au/parks

Some of our parks have dedicated dog exercise areas – a map of dog parks is available at https://www.canning.wa.gov.au/places-and-events/places-to-play/parks-and-reserves/parks/dog-exercise-areas.

Conservation areas

There is around 450 hectares of public parklands and conservation reserves across the City of Canning, including the Canning River Regional Park. There are also important bushland and wetlands within the City, providing a natural habitat for flora and fauna. For more information on the City’s parks and reserves, visit canning.wa.gov.au/environment

Places and spaces for hire

The City offers a variety of facilities to hire, including:

• community centres and halls

• play centre

• sports pavilions

• Leisureplex facilities (function room hire only)

• Woodloes Museum.

For more information on places for hire in Canning visit our website.

Sports and recreation clubs

For more information about sports and recreation clubs, club development, facilities, recreation programs and kids sport in our community visit canning.wa.gov.au/clubs


Community Services

Youth services

The City of Canning’s Youth Services team provides a range of support and development programs, events and activities for young people and their families.

For more information on the City’s Youth Services program, visit canning.wa.gov.au/youth

Aged care and accessibility services

The City of Canning has a range of services in support of the aged, including:

• Canning Lodge permanent residential care and respite residential care

• two retirement villages in Rossmoyne and Wilson

• over 55s affordable housing developments

For further information about these services visit canning.wa.gov.au/agedcare

Accessibility

The City of Canning is focused on fostering independence, opportunities and inclusion for people with disabilities within the local community.

To find out more visit canning.wa.gov.au/disabilityservices

Community grants

The City provides grants to groups, individuals and organisations for initiatives which support the Canning community in areas such as sports, events, community connection and young people. For more information or to apply, visit canning.wa.gov.au/grants

Become a City of Canning volunteer

Volunteers bring optimism and enthusiasm, create positive energy and share diverse perspectives that lead to enhanced outcomes for our community.

For more information or to get involved, email volunteer.enquiries@canning.wa.gov.au or visit canning.wa.gov.au/volunteering

Health services

We want to protect the environment we live in and help create a safe, clean City.

Our Environmental Health and Compliance teams deal with a number of matters including:

• noise (including aircraft noise)

• asbestos management

• air quality (odour/smoke/dust)

• food business and regulation (including food safety)

• mosquito management

• pools and spas (including pool inspections)

Further details can be found by contacting the City on 1300 422 664 or at

canning.wa.gov.au/health

Business development

We have a wide variety of businesses in Canning and we support local businesses through a range of programs, workshops and events organised throughout the year.

New businesses can download the Business Welcome Pack or find out more at

canning.wa.gov.au/business

More information

For information about all things Canning visit www.canning.wa.gov.au

This document is available in other formats and languages on request.

Support and Resources

Your Neighbourhood